Privacy Policy

1Who we are

Craig's Beds Mattress Store NYC runs this website and is the business responsible for the personal data it collects. The shop trades from 246 W 38th St Ste 205, New York, NY 10018, United States. Anything on this page can be raised at customerservice@pbedhaven.shop or on +1 212-840-1717.

2What we collect

Craig's Beds Mattress Store NYC collects what an order for bed pillows and pillow covers actually requires, and what the site needs in order to function:

  • Your name, the delivery and billing addresses, an email address and a telephone number, so a bed pillows and pillow covers order can be despatched from New York and queried afterwards.
  • The contents of your basket and your order history with Craig's Beds Mattress Store NYC.
  • Technical information your browser supplies on its own: IP address, browser type and which pages of this site were opened.
  • Whatever you choose to write in a message to customerservice@pbedhaven.shop or in the contact form.

Craig's Beds Mattress Store NYC never receives or stores a full card number. They are captured by the payment provider on its own systems and never reach Craig's Beds Mattress Store NYC.

3Why we use it

  • To pick, pack and send your bed pillows and pillow covers order, and to refund it where that becomes necessary.
  • To answer a question about an order, or about a product on the Craig's Beds Mattress Store NYC shelf.
  • To meet the accounting and tax obligations Craig's Beds Mattress Store NYC carries as a New York business.
  • To keep this site running and protected against misuse.

Craig's Beds Mattress Store NYC does not sell personal data and does not pass it to anyone else so that they can market to you.

4Who we share it with

Only those who have to be involved for a bed pillows and pillow covers order to reach you: the payment provider that takes the transaction, the carrier that moves the parcel out of New York, and the hosting company that keeps this site online. Each of those receives only what its part of getting bed pillows and pillow covers to you requires, and none may use it for its own ends.

5Cookies

Cookies set by this site keep your basket, your session and your display preferences working while you browse Craig's Beds Mattress Store NYC. Where analytics cookies are in use they report which pages get opened and are not tied to your name. Your browser can block or clear them, but the basket and checkout depend on the essential ones and will stop working without them.

6How long we keep it

Order records stay on file for as long as the tax and accounting rules that apply to Craig's Beds Mattress Store NYC require. Messages sent to customerservice@pbedhaven.shop are held while the query is open and for a sensible period after it closes. Anything that no longer serves either purpose is deleted.

7Your choices

You may ask Craig's Beds Mattress Store NYC what it holds about you, ask for it to be corrected, or ask for it to be erased where we are not obliged to keep it. Write to customerservice@pbedhaven.shop and we will answer within one business day. Any marketing email we send from Craig's Beds Mattress Store NYC carries an unsubscribe link that takes effect immediately.

8Children

This shop sells bed pillows and pillow covers to adults and the site is not intended for children under 13. Craig's Beds Mattress Store NYC does not knowingly collect their data, and if you believe a child has supplied any, customerservice@pbedhaven.shop will reach us and we will remove it.

9Changes to this policy

When Craig's Beds Mattress Store NYC revises this policy the current version replaces this one on this page. Anything material is summarised at the top, so Craig's Beds Mattress Store NYC customers can see what changed without reading the page again.